Effective Date: May 26, 2025

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AAA Safety App Private Limited (“Company,” “we,” “our” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and safeguard your information when you download, install, register for, access, or use our Safety App and any related websites or services (collectively, the “Services”). By using the Services, you agree to the practices described in this policy. If you do not agree, please discontinue use.

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1. Information We Collect

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1.1 Account Information

• Mobile phone number

• Name

• Profile picture

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1.2 Messages & Media

• Text, audio, photos, videos, and files you send via end-to-end encryption

• Stored on our servers only to enable automatic backups

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1.3 Location Information

• Precise GPS data (with your permission) for real-time sharing and emergency response

• Approximate location via IP address/device identifiers if GPS is disabled

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1.4 Contacts

• With your consent, your address-book contacts to help you connect with other users

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1.5 Device & Connection Data

• Hardware model, OS version, app version

• Battery level, signal strength, network type

• IP address and unique device identifiers

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1.6 Usage & Log Data

• Interaction timestamps, feature usage metrics, crash reports

• Diagnostic and performance data

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1.7 Cookies & Similar Technologies

• Web-based Services may use cookies to remember your preferences and enhance functionality

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2. How We Use Your Information

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• Operate & Provide Services: Enable core features such as messaging, location sharing, and SOS alerts.

• Improve & Personalize: Analyze usage patterns to optimize performance and recommend relevant features.

• Safety & Security: Verify accounts, prevent abuse, and detect fraud or unauthorized activity.

• Support & Communication: Respond to support requests and send you important updates about the Services.

• Research & Development: Test new features and refine existing ones through aggregated analytics.

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3. Information Sharing

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3.1 With Your Contacts & Other Users

• Your shared messages, media, and location are visible only to the recipients you choose.

• Profile name, picture, and phone number are visible to contacts you interact with.

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3.2 Third-Party Service Providers

• We engage trusted vendors (e.g., cloud hosting, analytics, push notifications) under strict data-protection agreements.

• They may access your data solely to perform services on our behalf.

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3.3 Third-Party Integrations

• Features that rely on external services (e.g., maps, backups) may transmit relevant data to those providers.

• Please review their privacy policies for more details.

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4. Data Security & Encryption

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• End-to-End Encryption: All messages, media, and location data are encrypted so only you and your intended recipients can access them.

• Transport Security: TLS encryption protects data in transit between your device and our servers.

• Secure Storage: Data at rest is encrypted on secure servers with access controls, multi-factor authentication, and regular audits.

• Ongoing Protection: We perform routine security assessments and promptly apply updates and patches.

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5. Data Retention

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• Messages & Media: Retained to enable continuous backups; encrypted and accessible across your devices.

• Account Information: Retained while your account is active; permanently deleted upon account removal (with short-term backup retention).

• Location Data: Stored only as long as needed for real-time features; not archived indefinitely.

• Logs & Diagnostics: Stored temporarily for troubleshooting and service improvement, then anonymized or purged.

• Legal Requirements: We may retain certain data longer if required by law or to resolve disputes.

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6. Your Rights & Choices

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• Access & Update: You can view and modify account details in the App settings.

• Delete Account: Permanently remove your account, messages, and media via the App; residual backups are purged shortly thereafter.

• Manage Permissions: Enable or disable location and contact access in your device settings at any time.

• Control Cookies: Adjust cookie preferences in your browser for any web-based components.

• Withdraw Consent: Revoke any consent (e.g., location, contacts) through device or in-App settings—note that revoking may limit certain features.

• Data Requests: For additional access, correction, or deletion requests beyond in-App options, contact us at admin@aaasafetyapp.com.

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7. Business Transitions

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In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to a successor entity and remain subject to this Privacy Policy. We will notify you of any such change and your options.

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8. Legal Compliance & Protection

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We may disclose personal information to:

• Comply with legal obligations, court orders, or governmental requests

• Enforce our Terms of Service and protect our rights

• Prevent harm, fraud, or security threats

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9. Updates to This Policy

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We may revise this Privacy Policy to reflect changes in our practices or legal requirements. We will post the updated policy with a new Effective Date and, where appropriate, notify you through the App or via email. Continued use after changes constitutes acceptance.

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10. Contact Us

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If you have questions, concerns, or data requests, please reach out:

Email: admin@aaasafetyapp.com
Address: Seat 8, Off. No. 933, B-3, Spaze I.T Park, Sector-49, Gurgaon - 122018, Haryana

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Thank you for trusting AAA Safety App Private Limited with your personal information. We’re committed to keeping it safe.